From left to right: Natasha, Helen, Sarah N, Sarah G, Hannah, Mark

Natasha Swindell joined us in April 2018 as our senior Aesthetic Therapist, with extensive experience from many years as a therapist and facialist. Natasha undertakes a wide range of machine based treatments at BrightNewMe, including Ultherapy, CoolSculpting, HydraFacials, thermo-coagulation, Micro-needling and cryotherapy, alongside offering peels, bespoke facials and giving expert skincare advice. She is also a mum to two young boys, and a keen baker/ candle maker/ craft hobbyist!

Helen Brankin has been an ever-present member of the team at BrightNewMe since we launched in 2012. In recent years she has fulfilled the role of Clinic Manager with great aplomb. Renowned for her good nature and liked by all, Helen keeps her finger firmly on the pulse, making sure our high standards of patient service are maintained. Away from work, Helen has a busy life with her husband, two grown-up daughters and extended family.

Dr Sarah Norman is co-founder and medical lead at BrightNewMe, and as such has her own dedicated page detailing her background and views on skincare and aesthetic treatments. She’s (allegedly) happily married to Mark, and mum to two strapping young men. Her hobbies include gardening, walking, yoga, cooking, reading, and prosecco-drinking.


Sarah Gregory joined us in June 2019, having had an extensive employment background including marketing and tech support. She can be found either down at reception, helping with queries or bookings, or with Dr Sarah, assisting with consultations and treatments. Sarah has also recently qualified as a Neuro-Linguistic Psychology Practitioner, a skill she feels will come in handy when trying to rationalise with some of her BrightNewMe colleagues!

Hannah Young joined us in July 2017, having spent the previous ten years working as an account manager in the fashion industry. Hannah undertakes the same roles as Sarah G. Away from the clinic, Hannah is a successful artist with her own small business. She also enjoys spending time with her husband and has two children.


Mark Hope is co-founder and co-Director of BrightNewMe, having helped launch the clinic with wife Sarah Norman in 2012. An accountant by professional training, Mark generally oversees the smooth running of the clinic from the sanctuary of his office, but can often be found helping out on reception (or ‘getting in the way’, as other team members prefer to call it).  Mark is also a sports enthusiast, albeit rather more watching than playing these days.